Eagle Edge Knives
Eagle Edge Knives
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Return and Refund Policy

 We want you to be happy with your Eagle Edge purchase. If you aren’t satisfied for any reason, contact us within 30 days of receiving your order and we’ll make it right.

  • Depending on the situation, we may offer a replacement, exchange, or full refund. In some cases, we may ask for a photograph or request that the product be returned.
  • If your order arrives damaged, defective or incorrect, please let us know as soon as possible. We will cover any necessary replacement or return-shipping costs.
  • Approved refunds will be issued to the original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
  • This refund policy is intended for genuine customer-service issues. Eagle Edge Knives reserves the right to refuse returns or refunds involving suspected fraud, repeated abuse or unlawful activity.

Need Help?

Fill out the form below with your order number and a brief description of the issue. We’ll take care of you.

Terms and Conditions

 By accessing this website or placing an order with Eagle Edge Knives, you agree to the following terms:


Age and Legal Compliance

  • You must be at least 18 years old to purchase knives from this website. By placing an order, you confirm that you meet this requirement and that purchasing, possessing and using the products ordered is lawful in your location.
  • Customers are responsible for knowing and following all applicable federal, state and local laws. Eagle Edge Knives will not be responsible for products purchased or used in violation of those laws.


Product Safety

  • Knives are sharp tools and may cause serious injury if handled improperly. Products must be used responsibly and kept away from children. The purchaser assumes responsibility for the safe and lawful possession, handling and use of all products purchased.


Orders and Payment

  • All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to refuse or cancel an order, limit quantities, correct pricing or product-information errors, and discontinue products at any time. If a canceled order has already been charged, the appropriate amount will be refunded.
  • An order confirmation does not guarantee acceptance or shipment of an order.


Product Information

  • We make reasonable efforts to display product descriptions, measurements and colors accurately. Minor variations may occur due to manufacturing processes, natural handle materials, lighting and screen settings.


Shipping and Returns

  • Shipping, delivery, returns and refunds are governed by the policies posted on this website. Delivery dates are estimates and may be affected by circumstances beyond our reasonable control.


Website Content

  • All logos, product images, graphics, text and other website content are owned by or licensed to Eagle Edge Knives and may not be copied, reproduced or used without permission.


Limitation of Liability

  • To the fullest extent permitted by law, Eagle Edge Knives and its affiliated companies will not be liable for injury, loss or damage resulting from the misuse, unlawful use or improper handling of any product.
  • Nothing in these terms limits any rights or remedies that cannot legally be limited.


Changes to These Terms

  • We may update these Terms and Conditions at any time. Changes become effective when posted on this website.


Governing Law

  • These terms are governed by the laws of the Commonwealth of Kentucky, without regard to conflict-of-law principles.


Contact Us

  • Questions about these terms may be sent by filling out the form below.

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Have a question about an order, a product or a return?

We’ll Take Care of You

  • Whether you need help choosing a knife, checking an order or resolving a problem, you’ll hear back from a real person—not an endless customer-service maze.
  •  Please include your order number when contacting us about a purchase. Photos can be attached if something arrived damaged or defective.  
  • We typically respond within one business day.

Carry Tradition: Partner With Eagle Edge

 Interested in bringing Eagle Edge Knives to your customers? We welcome inquiries from retailers, wholesalers and distributors looking for dependable traditional knives at approachable price points.


Please include your business name, location and phone number in your message. Our team will follow up with our catalog, wholesale pricing and ordering details. 

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